SITE MANAGER ROLE DESCRIPTOR
Therfield Heath and Greens is an area of Common Land near Royston, Hertfordshire, and most of it is a Local Nature Reserve and a Site of Special Scientific Interest. It is owned by the Therfield Regulation Trust, which is a registered charity. It is managed by the Conservators of Therfield Heath and Greens.
We seek to appoint a Site Manager, who will take responsibility to lead the day-to-day operations, administration and accounting, and advise on matters of governance and procedure. You will need to have experience of managing people (staff and volunteers), ensuring that we achieve our objectives for income generation, biodiversity, community engagement, inclusion & so much more besides.
Hours: approx. 24 hours per week, flexible
Location: Working from home with visits to Therfield Heath and Greens and meeting rooms and venues used for Conservator and other meetings
Salary: £22,000 per year (gross)
Expenses: Internet and phone allowance: £26 per month plus other office items
Equipment: Computer, monitor, phone, webcam and headset will be provided
Description of Responsibilities
- Lead the vision & direction for the site working with Conservators, staff and volunteers
- Act as first point of contact from the public and other parties face to face, via email, telephone and mail within working hours including handling requests for information
- Recruit, manage, develop staff and volunteers & drive performance of the whole team.
- Work with the Conservation Manager to effectively deliver agreed objectives, and to plan, organise & co-ordinate diverse activities to maximise visitor experience & income potential.
- Attend monthly internal meetings and quarterly external meetings of the Conservators, prepare agendas, take minutes, perform follow up activities and monitor actions working with the Chair (acting as Company Secretary)
- Working with Conservators and our legal advisors lead on all legal matters and permissions including Natural England consents, Commons consents etc. [Advice and assistance will be provided to assist you understand the consent process.]
- Lead the key partner relationships at a strategic level & support your team to create and sustain constructive local partnerships.
- Work to proactively engage with the local community.
- Develop and manage the site’s budget plan to deliver objectives working with Conservators.
- Maintain accurate financial records including revenue and expenses and the preparation of monthly/yearly accounts and forecasts.
- Be responsible for ensuring the safe management of all site operations.
- Working with the Conservation Manager to offer support as needed to assist manage contractors and manage event and permit applications.
- Work actively with Conservators & partners to secure external grant income for a range of projects, programmes on the Heath & Greens the wider landscape.
- Project manage large/medium projects to ensure all our strategic targets are achieved & objectives met.
- Manage all information maintaining paper and electronic files and records so they remain up to date and easily accessible. Implement and comply with Document retention Policy and ensure online information is regularly and effectively backed up.
- Working with the Conservation Manager manage and update the website (WordPress) and social media.
- Working with the Chair and Conservators offer support as needed to assist external accountants and Conservators in preparation of annual accounts
- Perform other duties as assigned
Knowledge, skills and experience
- Excellent interpersonal, communication and organisational skills
- Proven ability to work independently, establish priorities, and meet deadlines
- Ability to think critically, suggest changes and continuous improvement to processes to enhance organisational effectiveness
- Ability to interact confidently and effectively with colleagues, and external contacts (e.g. accountant, contracted Legal teams) as well as the public
- Excellent communication skills, comfortable working with a wide variety of audiences and stakeholders
- Good working knowledge of common software programs including Microsoft Office, PowerPoint, Excel and Word and ideally maintenance of webpages using WordPress
- Basic finance and bookkeeping knowledge
- Familiarity or experience working in a not-for-profit environment
- Understanding of Common Land Law & Heath and Greens History
- Interest in conservation and ecology
Applicants should send a CV and covering letter, together with details of 2 professional referees by email to clerk(at)therfieldheath.org.uk
Closing Date: Sunday 30th July at 5pm.
Interviews will be held week commencing 7th August at a mutually convenient location.